Privacy Policy

At UrbanTrekkers, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by UrbanTrekkers and how we use it.

1. Personal Information We Collect

When you register for an account or book an adventure, we request personal details including name, email address, phone number, age, gender, emergency contact details, and medical fitness statements.

2. How We Use Your Information

We use the information we collect to verify booking lists, coordinate trekking guides and local transport, process online payments, issue confirmations, email travel invoices, and send emergency safety reminders.

3. Data Security & Encryption

We employ standard security configurations including SSL encryption, secure password hashing, rate limiting, and RBAC middleware to shield customer data from leaks or unauthorized actions.